ETE is located in Florence, Oregon. Florence is located on Oregon's Central Coast, about 60 miles west of Eugene, Oregon.
The Florence mailing address is:
Electronic Technical Enterprises
P. O. Box 213
Florence, Oregon 97439
Our former telephone number,
has been changed to
Our email address is:
Our business hours are generally 8:00 a.m. to 2:00 p.m. Pacific time, Monday through Friday, by appointment only, no walk-ins. I will work on your job with reasonable dispatch, the order in which I work on jobs being based on whether you are a regular customer, how hard any particular job is compared to others, the general workload and the availability of parts.
Just because I say my workload is not heavy when I speak with you, it does not mean you will receive rush service unless you request and pay for it, at a rate which is 50% additional to what would be the normal charge. Depending on the job, I may be less willing to honor any warranty if I don’t have time to test it out and allow it to fail here instead of once it gets back to you.
About Shipping to ETE
To avoid delay, clearly state how you are going to ship your work to ETE, Next day mail is NOT the same as UPS or Fedex. They do not arrive at the same time, nor require the same special arrangements that must be made if I will not be here when delivery occurs.....any time from 12 Noon to 8:30 at night. This is all made worse if you request a delivery signature since I must be here at the exact moment the driver makes delivery. Please don’t request signature for delivery without being sure to tell me or emailing beforehand.
We accept Visa, Mastercard and American Express cards as well as pre-approved business checks and cash. Since nearly anyone in business these days has a credit card, it is the method which allows immediate shipment and you the customer of working out time payments with the credit card company.
Attention Canadian and other International Customers:
You will likely see at least two charges from ETE on your credit card bill. You will be charged for repair services and return freight to you. Then you will be charged for any brokerage fees or other charges which Customs or the shipping company assesses which are received after the item is returned to you. Additionally, your shipping company may automatically bill any incoming customs charges to ETE, rather than including them in your shipping bill. All these customs charges can total to more than $100 US. Not trying to discourage you, just keep you from being surprised.
Our policy is simple. We will never give out or sell any personal information we get to anyone unless a court order forces us to. We won't use any personal information we get to mail or email anything to you, except in regards to an inquiry or order you have made. The only exception to this is that if we start up a newsletter we may send you a letter or email asking if you want it. Unless you respond yes, you will not be signed up for it.
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